What Patients Say About the Experience

These are just a few examples of how patients feel about their care at the Proliance Center for Outpatient Spine and Joint Surgery.

Far exceeding my expectations. An exceptional experience with an exceptional outcome. THANK YOU to everyone — Patient CS

Excellent staff and very smooth process. The level of care was outstanding — Patient SF

I had a wonderful experience here and would highly recommend this place. Everyone in the staff from the receptionist Tammy in front, to all of the nurses and anesthesiologist were tremendous! They explained everything in detail to me and were really helpful and patient with me while I asked a lot of questions. Everything went smoothly, I couldn’t believe it. So thank you everyone! — Patient MS

I have had many surgeries at hospitals and this surgery center was wonderful from the moment I checked in to walking out. They explained everything they were going to do and was so kind made me feel relaxed and confident things were doing to go well. I can’t say enough of how great this was from beginning to going home — Patient LH

This was a wonderful experience for my knee surgery. I wouldn’t make any changes — Patient SJ

Esterberg and entire staff were GREAT! Everything went beautifully — Patient DG

I was really apprehensive about this process due to a previous experience at a different surgery center. My experience with yesterday could not have been more pleasant!! Everyone was so helpful—explained what was happening all the time and just was a great experience!!!! — Patient HB

Just wanted to note that my nurses, Shauna and Danielle, were both fantastic. They really made my experience enjoyable despite the obvious stress of having surgery — Patient IF

Excellent service and exceptional professionalism of all staff! Very grateful for the help — Patient VG

Nothing (to change). the care was over the top — Patient DN

Fantastic clinic…love the care the nurses and doctors provide at this clinic…will tell my friends at our church, when asked for referrals — Patient LD

Nothing! Efficient, quality, professional staff, well thought out system and would highly recommend — Patient TG

I cannot think of anything to improve on. You have set the bar very high and I believe your challenge will be to maintain your current level let alone improve it — Patient SB

I was in and out and was never left wanting, was well staffed — Patient VB

The staff at the surgical center were great at their jobs, answering questions, putting people at ease, and making you feel comfortable with the procedure before and after — Patient BA

I was impressed at conversations from Proliance Surgeon Group. Employees were very positive and spoke clearly and slowing for those of us who have hearing issues. Education was excellent and I learned a lot regarding the surgery/complications/ follow up care etc. I was treated with utmost respect and staff listened to my concerns prior to surgery. I would recommend North Star (sic) group for the appropriate surgeries — Patient VB